Privacy & Security

Elephant Bet Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe with us. Find out how Elephant Bet collects, uses, and protects your data on this page.

Last Updated: January 2026 SSL Encrypted GDPR Compliant

How Much We Value Your Privacy

How Elephant Bet Protects Your Data

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256-bit SSL Encryption

All your data and transactions are protected by bank-grade 256-bit SSL encryption. No one can intercept your data in transit.

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Not Sold to Third Parties

Elephant Bet never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

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GDPR Compliant

We comply with the European Union's strict GDPR data protection standards, ensuring your information is safeguarded to international benchmarks.

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Minimal Data Collection

We collect only the data necessary to provide our services — nothing more, nothing less.

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Transparent Data Use

You are always clearly informed about how your data is being used. Your data is never used for any hidden purpose.

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You're in Control

You have the right to view, correct, or request deletion of your data at any time. Simply contact our support team.


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Before You Read

By creating an account with Elephant Bet, you are considered to have accepted this privacy policy. We recommend reading it in full before you start using the service.

1 What Information We Collect

Elephant Bet collects certain personal information to provide you with the best possible gaming experience. We always aim to collect only what is strictly necessary — nothing more. Under our privacy policy, data collection falls into three main categories.

Personal Identification Information:

  • Full name (as provided during registration)
  • Date of birth (for age verification)
  • Mobile number & email address
  • National ID or passport number (during KYC verification)
  • Current address (where applicable)

Financial Information:

  • BKash/Nagad/Rocket account number
  • Deposit and withdrawal transaction history
  • Payment method verification details

Technical Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Login activity & gaming session logs
  • Cookie & Session Data
What We Don't Collect

Elephant Bet does not collect bank card numbers, CVV codes, or full bank account details. All payment processing is handled entirely through secure third-party payment gateways.

2 How We Collect Data

Elephant Bet collects your information through several methods, including data you provide directly and technical data collected automatically.

Collection Methods Information Available When Collected
Registration Form Name, phone number, email At the time of account registration
KYC Verification NID, Passport, Selfie At the time of a withdrawal request
Payment Processing Mobile banking number At the time of deposit/withdrawal
Automatic Logging IP, Device, Session At every login
Cookie Tracking Browsing Behavior At the time of site visit

We never collect information through unexpected means. If any new collection method is introduced, this privacy policy will be updated to inform you.

3 Purpose of Data Use

Elephant Bet uses your information only for specific, legitimate purposes. Under our privacy policy, the data you provide is used for the following:

  • Account Management: To create, verify, and manage your account
  • Service Delivery: To process gaming services, deposits, and withdrawals
  • Security: To detect and prevent fraudulent activity
  • Customer Support: To resolve your complaints and inquiries
  • Legal Obligations: To meet regulatory requirements
  • Service Improvement: To analyze and improve your experience
  • Promotional Communications: To inform you about bonuses and offers (with your consent only)
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Opt Out of Marketing Communications

You can opt out of promotional emails or SMS at any time. Contact support or turn off notifications directly from your account settings.

4 Data Sharing & Disclosure

Elephant Bet does not sell your personal data to any third party. In certain limited circumstances, some information may be shared. Our privacy policy maintains full transparency on this matter.

Circumstances under which data may be shared:

  • Payment Processor: Necessary information is shared with bKash/Nagad service providers to process transactions
  • Game Provider: Only the minimum necessary data is shared with technology partners for game operations
  • Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Anti-Money Laundering: In accordance with AML regulations, suspicious transactions may be reported to the relevant authorities.
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Third-Party Agreements

All third parties that Elephant Bet works with are required to uphold the same privacy standards. They are not permitted to use your data for their own purposes.

5 Cookie Policy

Elephant Bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions & security — these cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: To analyze site usage and improve our services
  • Performance Cookies: To measure page load speed and detect errors

Non-essential cookies can be disabled from your browser settings. However, turning off certain cookies may cause some site features to stop working properly.

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Cookie Management

You can manage cookies in Chrome, Firefox, or any other browser via Settings > Privacy > Cookies. When you first visit the Elephant Bet site, a cookie consent notice will be displayed.

6 Data Retention Period

Elephant Bet does not retain your data longer than necessary. Our privacy policy sets out specific rules governing how long different types of information are kept.

Type of Data Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction history 7 years Financial Regulatory Requirements
KYC Documents 5 years AML Policy
Gaming Logs 2 years Dispute Resolution
Cookie Data Up to 1 year Site functionality

Once the retention period expires, data is securely deleted or anonymized. Some data may need to be retained longer due to legal obligations.

7 Your Rights

Under Elephant Bet's privacy policy, you have specific rights over your data. We fully respect these rights and process all requests as quickly as possible.

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Right to Access

You have the right to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Deletion

You may request deletion of your data under certain conditions.

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Right to Object to Processing

You may object to your data being used for marketing purposes.

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Data Portability

You can request a copy of your information in a structured, portable format.

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Right to Restrict Processing

You may request that data processing be restricted under certain circumstances.

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How to Submit a Request

To exercise any of the above rights, contact our support team. Requests are typically processed within 30 days. For complex cases, it may take longer — you will be notified in advance.

8 Protection of Minors

Elephant Bet strictly does not provide services to anyone under the age of 18. Under our privacy policy, collecting or storing data from minors is strictly prohibited.

  • Age is verified at the time of registration
  • Proof of age is required as part of the KYC process.
  • Any account identified as belonging to a minor is closed immediately
  • Any data identified as belonging to a minor is permanently deleted

If you suspect that a minor is using Elephant Bet, please notify our support team immediately. We will take swift action.

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Responsible Gaming

Alongside protecting minors, we are committed to responsible gaming. Learn more on our Responsible Gaming Visit Page.

9 Privacy Policy Updates

Elephant Bet may update this privacy policy from time to time. Changes may be made due to service updates, new legal requirements, or technological developments.

For any significant changes:

  • You will be notified at least 14 days before any changes take effect, via your registered mobile number or email
  • The "Last Updated" date at the top of the page will be revised
  • You may be asked to give consent upon your first login after a policy change
  • Declining consent may limit access to certain services

Minor changes such as spelling corrections or language clarifications may not be announced separately. We recommend checking this page regularly.

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Last Updated

The current version of this privacy policy was last updated in January 2026. To request a previous version, please contact our support team.

10 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please contact the Elephant Bet support team. We aim to respond within 48 hours.

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Email Support

Submit a Privacy Request:
[email protected]

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Live Chat

Use our live chat support for quick assistance. Available 24 hours a day, 7 days a week.

If you believe we have not handled your data properly and the matter is not resolved through direct contact, you have the right to lodge a complaint with the relevant data protection authority.


Done reading the Privacy Policy? Join Elephant Bet with confidence

Your data is secure — open an account with confidence. Join the platform trusted by millions of members in Bangladesh and enjoy your welcome bonus.


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