Elephant Bet Terms and Conditions — Know Your Rights and Responsibilities

1 General Terms & Conditions

Elephant Bet (referred to herein as the "Platform", "we", or the "Site") is an international online gaming service that delivers an entertaining gaming experience for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Elephant Bet and its members.

These Terms and Conditions apply in both English and Bengali. In the event of any conflict, the English version shall prevail. That said, we always strive to keep the Bengali version accurate and up to date so our members in Bangladesh can follow it with ease.

By using Elephant Bet, you confirm that you:

• You are at least 18 years of age and online gaming is legally permitted in your jurisdiction.
• You are using this service of your own free will and choice.
• You have read and understood these Terms and Conditions in full.
• All information provided is truthful and accurate

2 Account Register

To become a member of Elephant Bet, you must complete the registration process. You are required to provide accurate and up-to-date information — incorrect details may cause issues during account verification and could result in withdrawals being placed on hold.

Registration requires a valid mobile number and email address. Each mobile number and email address can only be linked to one account.

• Opening multiple accounts under the same name is strictly prohibited.
• You may not open an account using another person's details.
• To update any of your details after registration, please contact support.
• Keep your account password confidential — do not share it with anyone.
• Transferring your account to another person is strictly prohibited.

If you notice any suspicious activity on your account, contact Elephant Bet support immediately. You are primarily responsible for all activity that occurs on your account.

3 Identity Verification (KYC)

Elephant Bet complies with international anti-money laundering laws. Accordingly, KYC (Know Your Customer) verification is mandatory for withdrawals above a certain threshold or in cases of suspicious activity.

The following documents are typically required for KYC:

• Scanned copy of your National ID (NID) or passport
• Proof of ownership of bKash/Nagad account
• Selfie photo (if required)

Once KYC documents are submitted, verification is typically completed within 24 to 48 hours. Withdrawals may be temporarily suspended until the verification process is complete.

4 Deposits and Withdrawals

Elephant Bet supports deposits and withdrawals via Bangladesh's popular mobile financial services — bKash, Nagad, and Rocket. All financial transactions are fully secure and encrypted.

For deposits:

• The minimum deposit amount is specified on the platform
• Deposits are generally credited to your account instantly.
• Only use payment methods registered in your own name
• Depositing from another person's bKash or Nagad account may cause issues during account verification.

For withdrawals:

• Withdrawals from verified accounts are typically processed within 3–15 minutes
• Minimum and maximum withdrawal limits apply
• Winnings from bonuses must meet the wagering requirements before withdrawal
• Elephant Bet reserves the right to temporarily suspend withdrawals in cases of suspicious activity

5 Bonuses & Promotional Offers

Elephant Bet offers a range of bonuses and promotional offers — including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. Each bonus comes with its own terms and conditions.

General Bonus Terms:

• Bonuses must be used within a specified period after activation
• Withdrawals from bonus funds are not permitted until the wagering requirements have been met.
• The same bonus offer cannot be claimed more than once.
• Attempting to abuse bonuses or exploit the system may result in account suspension
• Elephant Bet reserves the right to modify or cancel any bonus offer at any time.

New members receive a special benefit on their first deposit as part of the welcome bonus. Full details on the wagering requirements and validity period are listed on the Bonus page — it is worth reviewing those terms before claiming the offer.

6 Gaming Rules

All games on Elephant Bet are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely independent and is not influenced by previous results.

• If the internet connection is lost during a Live Casino game, the standard game outcome will still apply
• If a software error or technical issue results in abnormal winnings, Elephant Bet reserves the right to void the affected amount
• Any attempt at match fixing or gaining an unlawful advantage will result in permanent account closure
• Any disputes regarding game outcomes must be reported to support within 72 hours.

Elephant Bet reserves the right to add new games, remove existing ones, or modify game rules at any time. Members will be given reasonable advance notice before any major changes take effect.

7 Responsible Gaming

Elephant Bet believes gaming should be a source of fun, not a source of problems. We are committed to responsible gaming practices and to ensuring every member enjoys a safe gaming experience.

The following safeguards are available on our platform:

• Set daily, weekly, and monthly deposit limits.
• Option to temporarily self-exclude your account (cooling-off period)
• Option for permanent self-exclusion
• Gaming session tracking tools

If you notice any signs of problem gambling, please contact our support team or Responsible Gaming View more information on the page.

8 Account Closure and Restrictions

Elephant Bet reserves the right to temporarily or permanently close any account under the following circumstances:

• Registering with false or misleading information
• If multiple accounts are found registered under the same person
• If the bonus system is abused
• Engaging in fraudulent activity or attempting to harm other members
• If the individual is under 18 years of age
• Due to legal obligations

You may request account closure at any time. Please withdraw your balance before closing your account — any withdrawal after closure will need to be processed separately.

9 Privacy and Data Protection

Elephant Bet takes the protection of your personal data seriously. We comply with GDPR and international data protection standards. Your information is used solely to provide our services and ensure platform security.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with 256-bit SSL encryption
• You have the right to request access to, correction of, or deletion of your personal data.

To learn more, visit our Privacy Policy Read the page.

10 Dispute Resolution

If you have a complaint or concern, please reach out to Elephant Bet customer support in the first instance. We will do our best to resolve your complaint within 72 hours.

If a dispute cannot be resolved through our support team, the matter may be escalated to our licensing authority. Elephant Bet is committed to a fair and transparent dispute resolution process.

11 Changes to Terms & Conditions

Elephant Bet reserves the right to update or modify these Terms and Conditions, in part or in full, at any time. Members will be notified via email or platform notification before any changes come into effect.

Upon your first login after any updates, you will be asked to agree to the revised terms. Some services may be restricted if you decline. We always aim to make changes with our members' best interests in mind.

The most current version of these Terms and Conditions will always be available on this page. The "Last Updated" date is displayed at the top of the page.